This site is intended for UK Healthcare Professionals only
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Include the patient’s perspective in your business decisions

Pharmacies that serve their patients do well, and pharmacies that are doing well will find it easier to serve their patients

29 Jul 2024

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Data protection for pharmacies

In the first module in a two-part series, Eleanore Beard sets out the current legislative picture around data protection and explains why pharmacies need to understand the underlying principles.

16 Jan 2024

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Nutrition and medicines: part three

Nutrition, medicines and myths: evolution of pharmacy practice.

08 Dec 2023

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Turn complaints into positives

This module aims to help you prevent and respond to customer complaints in your pharmacy

01 Sep 2023

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Why culture is king

The provision of high quality clinical services is transforming community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement within your practice?

01 Aug 2023

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Managing your upskilling needs

This CPD module dives into the detail of how you can plan to meet your team’s upskilling needs

01 Jul 2023

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Too much to do, no time to plan?

Delegation can be challenging - but it will be a vital skill as pharmacy evolves alongside the NHS. This module is the first in a two-part series by Nanette Kerr, an independent consultant working with community pharmacies

01 Jun 2023

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