Pharmacy Network Privacy Policy

1. Introduction and Definitions

Welcome to the Pharmacy Network, a learning system where you can read articles, take e-learning modules, keep an e-learning log, take part in community activities and more. The Pharmacy Network is operated and maintained by or on behalf of CIG.

This policy covers the processing of personal data by Communications International Group Limited (registered in England & Wales; Reg No 01241120) whose registered address is at Linen Hall, 162-168 Regent Street, London, W1B 5TB, United Kingdom and its subsidiary and associated group companies ("CIG ", "We " or "Us"). CIG is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want the Pharmacy Network to be safe and enjoyable for everyone. Under the Data Protection Act 1998 and related laws, we have a legal duty to protect the personal information we collect from you. If you have any concerns, questions or comments about this privacy policy or the Pharmacy Network you can contact us using the contact details in paragraph 11 of this policy. It is important that you read this document in conjunction with the Terms & Conditions.

In this policy the following terms shall have the following meanings:

"Cookie" means a small text file placed on your computer by the Pharmacy Network when you visit certain parts of the Pharmacy Network and/or when you use certain features of the Pharmacy Network. Details of the cookies used by the Pharmacy Network are set out in our cookie policy

"Data/Personal Information" means collectively all the information you submit or provide to CIG via the Pharmacy Network. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998

"The Pharmacy Network" means the network of digital training systems known as the Pharmacy Network using CIG proprietary technology and know-how and any related Pharmacy Network Services as provided by CIG or their appointed third party partners

"User "means anyone singularly or in groups or as part of an organisation that accesses the Pharmacy Network or related websites and is not an employee of CIG acting in the course of their employment

2. Scope of this Policy

This policy applies only to the actions of CIG and Users with respect to the Pharmacy Network. It does not extend to any websites that can be accessed from the Pharmacy Network, including, but not limited to, any links we may provide to other websites

3. The types of Personal Information we collect and how we collect it:

1. Information you provide upon registration: in order to make use of certain services provided through the Pharmacy Network such as the training logs and email notifications, you will either need to:

(a) register an account with us. When you do so, you will provide us with information about yourself and you will be able to select how we use your information for marketing purposes;

(b) You will be able to select how we use your information for marketing purposes. You can update your marketing preferences at any time by following the instructions to amend your details in the account registration section. We will only use your information in accordance with your instructions and as set out in this privacy policy. Information you provide upon ordering a product or service from us: if you order a product or service from us (for example training plans), you will need to provide certain personal details/ Data so that the order can be fulfilled. In some cases, we will direct you to a third party partner site which will collect this information from you and fulfil your order.

2. Information you provide upon entering a promotion or competition: if you enter a promotion or competition you will either need to register an account with us or provide certain Personal Information which will be used in accordance with the terms of the promotion or competition.

3. Information you provide when taking part in a poll or survey: if you take part in a poll or survey you will either need to register an account with us or provide certain Personal Information to us which we will use in accordance with the terms of the poll or survey.

4. Demographic and other data: the Pharmacy Network uses Cookies, web analytics and web logs to collect information about your use of the Pharmacy Network, information about your computer such as your computer's IP address and browser type, demographic data and, if you arrived at our site via a link from a third party site, the URL of the linking page. If you have registered an account with us, it may also collect your name and email address. The Data collected through Cookies, web analytics and web logs may be transferred to third parties. For more information on how the Pharmacy Network uses cookies, see our cookie policy.

Email communications: we use web beacons in our emails to track the success of our marketing campaigns. If you open an email from us, we can see which of the pages of our Pharmacy Network you visited. Our web beacons don't store any information on your computer but, by communicating with our Cookies on your computer, they can tell us when you have opened an email from us. We may keep track of the emails that we send you. We also keep a record of what communications you have selected to receive or not to receive. If you would like to opt out of receiving such emails, please click the "unsubscribe" link in the email and follow the instructions.

5. Information from other sources: we may receive information about you from other sources (eg missing information about your postal or email addresses) and add it to the Personal Information we hold about you.

4. How we use the Data that we collect.

The Data may be used for the following reasons:

to provide you with services or information that you have requested

to contact you regarding your registered account with us

to send you email newsletters and CPD/learning notifications

to inform you if you have won a prize

to monitor or improve the performance of, and products and services available through, the Pharmacy Network

to customise the advertising and content that you see

to monitor compliance with our terms and conditions of use of the Pharmacy Network, enforce our rights and protect the safety of others including investigating and if necessary removing any content about which we receive a complaint

to send you promotional materials, special offers or competitions on our behalf or on behalf of our group companies and marketing partners. If you do not want to receive this marketing information you can notify us of this as part of the registration process. You can stop receiving this information at any time by following the unsubscribe instructions on the correspondence you receive or by amending your marketing preferences

to send you invitations to take part in research, surveys and polls

to send you details of employment opportunities

for internal record keeping

for any purpose if we are required to do so by any law or other regulatory or government authority

Please note that if you upload or post any Data to the Pharmacy Network, we may use it in accordance with our terms and conditions of use and it may be viewed and used by others. CIG accepts no responsibility for this.

By providing us with your Personal Information, you consent to us: (a) processing your information as set out in this privacy policy and in any other manner you expressly consent to; (b) processing your sensitive personal data, such as health data (if provided); and (c) transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for these purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to seek to ensure that your Data is protected.

5. Sharing of personal information with Agents:

We may use third parties to perform certain functions on our behalf including fulfilling orders, sending emails, organising and managing competitions, promotions, surveys or polls, removing repetitive information from customer lists, comment hosting, traffic analysis, data analysis, translation services and processing credit card payments. They may have access to your Data to perform their services, but any Data used by such parties is used only to the extent required by them to perform the services that CIG request (unless you give consent to further use). Further, any Data that is processed by third parties shall be processed within the terms of this policy and in accordance with the Data Protection Act 1998

Aggregate Information: we may share aggregate, non-personally identifiable information, such as demographics and usage statistics, with advertisers, sponsors and other organisations.

Options to receive marketing information from associated third parties: throughout the Pharmacy Network you may be given the opportunity to receive marketing information which may be of interest to you from associated third parties. If you elect to receive such information, will we share your Personal Information with our associated third parties and they are only permitted by us to use it for the purpose of providing you with the marketing information you have requested. The use of your Personal Information by such third parties will be subject to their own privacy policy and practices. We are not responsible for the privacy policy or practices of any such third party. If you do not want to receive marketing information from associated third parties you can notify us of this as part of the registration process. You can stop receiving this information at any time by following the unsubscribe instructions on the correspondence you receive or by amending your marketing preferences.

Products or services offered in partnership with third parties: certain products or services available through the Pharmacy Network may be provided to you in partnership with a third party. That third party may require you to disclose personal information to them in order to receive such products or services. If you request a product or service offered in partnership with a third party, the identity of the third party will be disclosed to you and (if you have agreed) your relevant Data will be submitted to that third party. The use of your personal information by that third party is subject to its privacy policy and practices and we are not responsible for the same.

Third-Party Ad Serving and Audience and Traffic Measurement Services: we may use a third-party network advertiser to serve the advertisements on the Pharmacy Network or we may use an audience or traffic measurement service to analyse the traffic. Network advertisers are third parties that display advertisements based on your visits to the Pharmacy Network and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products or services you might be interested in. Audience and traffic measurement services allow us to collect anonymous traffic and behavioural information by monitoring anonymous visitor activity. The Pharmacy Network advertisers, sponsors and/or traffic measurement services may themselves set and access their own cookies on your computer if you choose to have your cookies enabled in your browser.

6. Maintenance and storage of information:

Your information is collected and stored on servers which are owned and maintained by or on behalf of CIG and its group companies. We may keep your information for a reasonable period for the purposes set out in this privacy policy.

7. Links to other websites:

The Pharmacy Network contains links to a wide variety of other websites and we display advertisements from third parties on the Pharmacy Network. CIG has no control over such websites and is in no way responsible for the content thereof. This policy does not extend to your use of such websites. Users are advised to read the privacy policy of such websites prior to using them

8. Security/Transmission:

In accordance with our requirements under the Data Protection Act 1998, we adopt appropriate security procedures (suitable physical, electronic and managerial procedures) to seek to safeguard against unauthorised access to your information. Notwithstanding this, CIG shall not be liable for any attempt by a third party to hack or crack or otherwise unlawfully gain access to any part of the Pharmacy Network including any of your Personal Information. Further, whilst CIG has taken all reasonable steps to ensure that the Data you provide will be kept secure from unauthorised access we cannot guarantee that the Data will be secure during transmission by you to the Pharmacy Network

9. Policy changes:

By using the Pharmacy Network you agree to the terms of this privacy policy and our terms of use. We may amend this privacy policy from time to time or as may be required by law. If we do so, we will post an updated version on the Pharmacy Network and you are deemed to have accepted the revised terms on your first use of the Pharmacy Network following the alterations

10. Accessing your own Data:

You have the right to ask for a copy of any of your personal Data held by CIG (where such data is held) by contacting our Data Protection Officer at the address in paragraph 11 and we will take the necessary action within a reasonable time. We charge a fee of £25 for complying with such a request and we reserve the right to require you to confirm and prove your identity

11. Questions about the Pharmacy Network and the information we hold about you:

If you have any general questions about the Pharmacy Network or the information we have collected about you and how we use it, you can contact Communications International Group Limited, Linen Hall, 162-168 Regent Street, London W1B 5TB, United Kingdom. If you have any questions about your information including what we hold and how it is used, you can contact us at You are entitled to ask for a copy of the information hold about you (for which we charge a fee of £25.00) and to have any inaccuracies in your information corrected.