Video Learning

Taking a customer-first approach

Every interaction you have at the counter matters. This video will help you to deliver a first-class service to all your customers.

Athlete's foot

Contagious and uncomfortable, athlete's foot is not a condition anyone wants to have to experience. Watch this short video to learn about its symptoms and how to prevent and treat the infection.

Baby skincare

A baby's skin is delicate and can be easily damaged. With up to 70 to 84 nappy changes a week, it's important that parents use gentle products to clean their baby. Watch this two minute video, sponsored by Waterwipes, to find out more.  

Pancreatic cancer – the role of pharmacy

This short animation will highlight the crucial role of the pharmacy team in recognising symptoms of pancreatic cancer to aid early diagnosis and boost survival rates.

Pet health

With 51 per cent of UK households owning a pet, many customers can benefit from your advice on fleas, ticks and general pet health. Watch this three minute video, sponsored by Frontline Plus, to find out more.

Eczema

Eczema can have a significant impact on a person's quality of life. Refresh your knowledge of the condition's symptoms, treatments and self care advice in this bite-size learning video so you can pass on expert knowledge to customers.

Natural healthcare

Natural supplements can help to top up levels of vitamins and minerals, such as iron. Watch this two minute video, sponsored by Spatone, to find out more about iron intake and who could benefit from natural supplements.

Warts and verrucas

Warts and verrucas are common viral infections, so it's important to be up to date with how to prevent and treat them with OTC products. Watch this bite-size video, sponsored by EndWarts Freeze to find out more.

Migraine

Migraine symptoms can be distressing and can severely impact a sufferer's life. Watch this three minute video to find out more about these symptoms and the treatments available to recommend OTC.

Cough and colds

Coughs and colds is a core OTC category for every community pharmacy. Watch this two minute video to refresh your knowledge of the symptoms and available treatments so you can advise customers with confidence.

Sore throats

Sore throats are often caused by a viral infection, meaning antibiotics won't help. Watch this short video, sponsored by Difflam, to find out how you can advise customers and recommend OTC treatments.

Thrush and BV

Thrush and BV are common conditions but customers may feel embarrassed requesting OTC treatment. This bite-size video, in association with Canesten, will help you to advise customers with tact and expertise.