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Video Learning

Confident pet health conversations

Learn 3 key steps to having more confident conversations with customers about pet health products.

The person behind the patient

This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.

Advising on very dry and eczema-prone skin

This video will guide you through a consultation with Michelle, a customer with very dry skin, and help you recommend suitable products to help

Advising on constipation treatments

Discover the key benefits of different types of laxatives, and the right questions to ask customers to ensure you know which to recommend

Treating thrush in the pharmacy

Learn about the symptoms of vaginal thrush and treatment options.

E-cigarettes

Improve your knowledge of e-cigarettes and watch a demonstration of the Vype ePod.

Supporting daily digestive health

Learn about the crucial role of gut bacteria and how a healthy microbiome can support daily digestive health

VIAGRA® CONNECT at the Counter

Build your confidence in advising customers with erection problems so you can help make a real difference to their lives 

Update your knowledge of erection problems with key learning updates from recent research

Treating acid reflux and heartburn in the pharmacy

Understand how omeprazole 20mg works to treat heartburn and acid reflux symptoms

Sore throats: Refresh your product knowledge

Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range

Retail ready: Building confidence in retail skills - Video Learning

Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.

Challenge your thinking on warts and verrucas with Endwarts

Watch this short video to learn how you can recommend cryotherapy and formic acid products to treat warts and verrucas

Understanding abdominal pain, cramps and IBS

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

Let's talk tech

These training videos can help you to use technology to boost efficiency and benefit every part of your business.

Pancreatic cancer – the role of pharmacy

This short animation will highlight the crucial role of the pharmacy team in recognising symptoms of pancreatic cancer to aid early diagnosis and boost survival rates.

Taking a customer-first approach

Every interaction you have at the counter matters. This video will help you to deliver a first-class service to all your customers.

Cough and colds

Coughs and colds is a core OTC category for every community pharmacy. Watch this two minute video to refresh your knowledge of the symptoms and available treatments so you can advise customers with confidence.

Athlete's foot

Contagious and uncomfortable, athlete's foot is not a condition anyone wants to have to experience. Watch this short video to learn about its symptoms and how to prevent and treat the infection.

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