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67 results found for: Customer Service

Examining this winter's cough, cold and flu trends

P3’s Carolyn Scott speaks to Lindsey Tier, marketing manager for Ultra Chloraseptic at Ceuta Healthcare about the cough, cold and flu season and implications for OTC sales

Over 1,200 referred to pharmacy in NHS 111 trial

A PhIF funded pharmacy referral scheme has seen over 1,200 patients assessed by pharmacists rather than in hospitals in the North East this winter

How can pharmacy work more closely with the NHS?

As community pharmacy continues to strive for equal footing with other primary care professions, where do those outside the pharmacy sector think the profession should be aiming?

Integration Fund key to NHS vision for pharmacy

Initiatives outlined in the Pharmacy Integration Fund (PhIF) will form the basis of “engaging and transforming the pharmacy workforce,” a draft strategy says

Brand insight: P3 December 2017

Recent product profiles from December's P3 magazine

Going on gut instinct

How community pharmacy can support customers to learn more about their gastrointestinal problems and improve the performance of the category in-store

Bringing more patients into community pharmacy

Healthcare is becoming more about choice and we need to offer services that are designed with patients in mind, says speciality director at Celesio UK, Ruth Poole Providing patients with more choice is the key to delivering sustainable healthcare that is fit for the future, and since I joined Celesio UK 12 months ago, we have spoken a lot about how we’re on a mission to transform healthcare. It’s clear that this doesn’t happen overnight, but we have been making steady progress toward that goal. With the launch of Healthcare Centres from LloydsPharmacy, I believe we are taking a huge leap forward.

Half of Brits take prescription drugs daily

Almost half of UK adults have taken at least one prescribed medicine in the last week, according to a new survey commissioned by NHS Digital.

Pharmacists share their views on EPS improvements

Urgent prescription alerts, managing patient requests for the one-off use of a pharmacy and automatic download of prescription requests were the top requirements

Green light for Viagra POM to P switch

With the MHRA’s approval of a POM to P switch for sildenafil, UK men will be able to access an ED medicine over the counter for the first time

Quality Payments declaration portal open

The Quality Payments online declaration portal is open on the NHS Business Services Authority (NHS BSA) website

Ask Your Pharmacist Week launches

The 2017 Ask Your Pharmacist Week (6-13 November) has kicked off, with UK pharmacies set to host open days themed ‘Discover Your Local Pharmacy’

Celesio UK to recruit for new managing director

Managing director of Celesio UK, Cormac Tobin, has left the company after more than ten years with the Celesio group

Alliance Healthcare returning to normal service

Alliance Healthcare UK brought in extra staff to help recover services after an IT system problem

Support SMEs to improve work health, says PHE

Small employers stand to benefit from support in improving workforce health, Public Health England said as it launched a new advice initiative

Alliance Healthcare’s Mike Smith celebrates 50 years in pharmacy

Regular P3 contributor Mike Smith said pharmacy's dedication to patient care has remained constant over his 50 years in the profession

Safety incident reports on the rise, NPA says

The number of medication safety incidents being reported to the NPA is increasing consistently, the Association said

Superdrug profits up 41 per cent in 2016

A strong cosmetics category, store openings and like for like sales growth in existing stores contributed to a surge in profit in 2016

Maloff Protect reclassified from POM to P

MHRA has announced the reclassification of antimalarial Maloff Protect from prescription only to a Pharmacy medicine

Superdrug launches low cost generic EHC

The BPAS has praised Superdrug's decision to launch a generic levonorgestrel pill priced at £13.49 – less than half the cost of branded alternatives
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