People

Trust and reputation are everything, so when employees bring shame on a business, there’s a need to protect it, but you have to be fair when investigating too 

Employees are integral to your pharmacy; performance management should be a regular part of your business strategy

It's a common misconception among some employers that only money can motivate staff. While that might be the case in sales teams, for others it has more limited application. 

Pharmacist Support says the number of calls it has received from students about March's assessment is down on previous years.