Managing change in the pharmacy effectively

Learning objectives

Completing this module will help you to:

• Manage the process of change so that it has the best possible outcome
• Understand why your team needs time to adapt to the prospect of change
• Understand the emotions your people are likely to experience when they go through a period of change
• Find ways to involve your team in the decision-making process
• Understand why listening to your team is vital
• Be able to support your team members as they navigate the process of change.