Completing this module will help you to:
- Manage the process of change so that it has the best possible outcome
- Understand why your team needs time to adapt to the prospect of change
- Understand the emotions your people are likely to experience when they go through a period of change
- Find ways to involve your team in the decision-making process
- Understand why listening to your team is vital
- Be able to support your team members as they navigate the process of change.