This site is intended for Healthcare Professionals only
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Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance.

22 Jun 2020 , 5 Min Module

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Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

16 Jun 2020 , 5 Min Module

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019 , 5 Min Module

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019 , 4 Min Module

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Human factors and patient safety

When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly

10 May 2018 , 900 Min Module

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Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

02 Mar 2018 , 900 Min Module

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018 , 900 Min Module

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Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

19 Feb 2018 , 900 Min Module

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Maximising use of the consultation room

This article considers how to maximize consultation room use, and how effective consultation skills are essential for today's pharmacists

08 Jan 2018 , 900 Min Module

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Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017 , 900 Min Module

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