Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:  

• Understand the concept of a quality improvement culture

• Appreciate how to develop the features of an improvement culture in your pharmacy

• Be able to explore the importance of engaging leadership to achieve continuous improvement

• Use your knowledge of quality culture as part of your annual revalidation