Human factors and patient safety
When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly
After reading this module, you will be able to:
- Describe how human factors contribute to errors in community pharmacy
- Appreciate why there is such interest in human factors research across a number industries
- Understand the most common reasons for human errors in high-consequence environments such as healthcare.
Author: Steve Howard FFRPS FRPharmS FCIPD, quality and clinical standards director, Celesio UK