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CPD

Wellbeing Customer care Team training Consultation skills Learning Self care Trust
P3 Personal development.jpg

Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

P3 Leadership.jpg

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016 , 900 Min Module

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Build a strong and motivated team

Building a team that is fully motivated and capable can be invaluable to any business.

12 May 2016 , 900 Min Module

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Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

11 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

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Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

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Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2015 , 900 Min Module

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Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

04 Nov 2015 , 900 Min Module

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

03 Nov 2015 , 900 Min Module

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