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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

This P3 Business CPD module is on how to combine product knowledge with people skills in patient consultations, which can lead to better outcomes.



  • To create services that will benefit the patients in your local area who are suffering from long-term conditions.


  • To be able to identify the service needs of the people with long-term conditions in your local area
  • To establish what changes will need to be made to the infrastructure of your pharmacy to provide any additional services
  • To learn how to delegate effectively so that you have more time to develop and deliver successful services.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log.