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CPD modules

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Leadership skills for new managers

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

07 Jan 2022 , 60 Min Module

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Positive look is key to being heard

Make the most of customer interactions with this CPD module.

01 Dec 2021 , 60 Min Module

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Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

03 Nov 2021 , 60 Min Module

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People skills

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

05 Sep 2021 , 60 Min Module

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Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

02 Aug 2021 , 60 Min Module

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Business

Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

18 Jul 2021 , 60 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale.

22 Jun 2021 , 4 Min Module

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Digging deeper into EPs

Explore the interactive brain to learn about psychological causes of EPs

31 May 2021 , 8 Min Module

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Musculoskeletal & joint diseases

A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

26 May 2021 , 14 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

24 May 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

29 Apr 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

23 Mar 2021 , 4 Min Module

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Indigestion update

Update your knowledge on indigestion with this short video and discover a new dual-action product you can recommend.

22 Mar 2021 , 3 Min Module

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Next-level parasite protection for dogs

Explore the FRONTLINE Tri-Act® active pack to learn about next-level parasite protection for dogs.

09 Mar 2021 , 10 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

26 Feb 2021 , 5 Min Module

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Pyrocalm Control: Heartburn & Acid Reflux

Use these training materials to be confident recommending PPIs to help customers suffering with heartburn and acid reflux, and understand the opportunities OTC omeprazole 20mg offers both customers and pharmacies 

1 Min Article