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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Develop your skills for supporting change
  • Understand that change is inevitable and, in more normal times, needs to happen often for everyone to keep pace
  • Recognise the emotional stages of change, from initial responses to the motivations to get a change project completed
  • Have learned how to manage change within a team, by listening, problem solving and motivating.