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CPD modules

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Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

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Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016 , 900 Min Module

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Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

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A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

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Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

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Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016 , 900 Min Module

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Build a strong and motivated team

Building a team that is fully motivated and capable can be invaluable to any business.

12 May 2016 , 900 Min Module

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Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

11 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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