This site is intended for UK Healthcare Professionals only

CPD modules

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Visual merchandising - a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

22 Jun 2020

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Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance.

22 Jun 2020

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Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020

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Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020

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What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

16 Jun 2020

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019

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VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

30 Aug 2019

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019

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Winter Health Series

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

05 Dec 2018

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FRONTLINE €“ Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

20 Apr 2018

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Pancreatic cancer: the role of the pharmacist

This module will help you spot potential symptoms of pancreatic cancer among pharmacy customers, to aid early diagnosis

04 Aug 2017

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Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

19 Jan 2017

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Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016

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Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016

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Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016

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