In CPD Modules
Welcome to this module in the Business and Management Development Programme
By the end of the module, you will:
- Be able to evaluate what your pharmacy has to offer, from the perspective of your customers
- Understand the key services pharmacies can offer, and how they are seen by customers
- Know how to find out what services customers in your area actually want from a pharmacy
- Understand how to market your services so that customers know what your store can provide.