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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Be able to evaluate what your pharmacy has to offer, from the perspective of your customers
  • Understand the key services pharmacies can offer, and how they are seen by customers
  • Know how to find out what services customers in your area actually want from a pharmacy
  • Understand how to market your services so that customers know what your store can provide.

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