This site is intended for UK Healthcare Professionals only

Learning

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019

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VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

30 Aug 2019

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Retail ready: Building confidence in retail skills - Video Learning

Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.

27 Aug 2019

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Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

22 Aug 2019

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019

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Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

23 Apr 2019

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Bacterial vaginosis (BV): Test and treat

This short module is designed to help you have conversations with customers about Canestest and Canesbalance Bacterial Vaginosis Vaginal Gel.

23 Apr 2019

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Winter Health Series

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

05 Dec 2018

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Human factors and patient safety

When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly

10 May 2018

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FRONTLINE €“ Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

20 Apr 2018

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Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

02 Mar 2018

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018

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Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

19 Feb 2018

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Maximising use of the consultation room

This article considers how to maximize consultation room use, and how effective consultation skills are essential for today's pharmacists

08 Jan 2018

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Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017

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