This site is intended for Healthcare Professionals only

Learning

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019 , 4 Min Module

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Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

23 Apr 2019 , 7 Min Module

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Bacterial vaginosis (BV): Test and treat

This short module is designed to help you have conversations with customers about Canestest and Canesbalance Bacterial Vaginosis Vaginal Gel.

23 Apr 2019 , 10 Min Module

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Winter Health Series

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

05 Dec 2018 , 1 Min Article

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Human factors and patient safety

When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly

10 May 2018 , 900 Min Module

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Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

02 Mar 2018 , 900 Min Module

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018 , 900 Min Module

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Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

19 Feb 2018 , 900 Min Module

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Maximising use of the consultation room

This article considers how to maximize consultation room use, and how effective consultation skills are essential for today's pharmacists

08 Jan 2018 , 900 Min Module

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Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017 , 900 Min Module

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When patients complain

It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?

17 Aug 2017 , 900 Min Module

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Pancreatic cancer: the role of the pharmacist

This module will help you spot potential symptoms of pancreatic cancer among pharmacy customers, to aid early diagnosis

04 Aug 2017 , 10 Min Module

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Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

03 Aug 2017 , 900 Min Module

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Building trust in teams

How to build trust in a successful pharmacy team

10 Jul 2017 , 900 Min Module

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