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Learning

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Self care: a future beyond OTC medicines?

Find out why community pharmacy should be at the forefront of the emerging self care revolution.

23 Jun 2020 , 4 Min Module

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Visual merchandising - a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

22 Jun 2020 , 4 Min Module

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Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance.

22 Jun 2020 , 5 Min Module

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Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Management problem solving

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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Business environment

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020 , 4 Min Module

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What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

16 Jun 2020 , 5 Min Module

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Gastrointestinal

Treating acid reflux and heartburn in the pharmacy

Understand how omeprazole 20mg works to treat heartburn and acid reflux symptoms

19 Feb 2020 , 2 Min Module

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People skills

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing? 

17 Jan 2020 , 3600 Min Module

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019 , 5 Min Module

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OTC Omeprazole tablets 20mg: an opportunity for pharmacy

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

02 Oct 2019 , 10 Min Module

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Leadership

Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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Men's health

VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

30 Aug 2019 , 10 Min Module

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Business

Retail ready: Building confidence in retail skills - Video Learning

Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.

27 Aug 2019 , 3 Min Module

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Healthy living

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

22 Aug 2019 , 5 Min Module

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019 , 4 Min Module

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