This site is intended for UK Healthcare Professionals only

Learning

business meeting_s.jpg

Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021

team project planning_s.jpg

The art and science of project management

Get organised and stay organised when managing change successfully.

13 Jul 2021

picture12

Viatris Connections 1

As pressure increases and demand grows in primary care, resources are stretched and the gaps show. Community pharmacies are perfectly placed to step in and bridge those gaps and support health and wellbeing in neighbourhoods across the country.

07 Jul 2021

picture33

Viatris Connections 3

How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.

07 Jul 2021

Flexiseqimage.jpg

A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

05 May 2021

business man checking watch.jpg

Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

22 Oct 2020

stressed business woman.jpg

Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

22 Oct 2020

man breaking into property.jpg

Staying safe during a pandemic

The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.

20 Jul 2020

elderly woman waiting room.jpg

Self care: a future beyond OTC medicines?

Find out why community pharmacy should be at the forefront of the emerging self care revolution.

23 Jun 2020

woman browsing CPD.jpg

Visual merchandising - a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

22 Jun 2020

man working computer.jpg

Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance.

22 Jun 2020

delegate CPD.jpg

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020

stress CPD.jpg

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020

group discussion_CPD.jpg

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020

business man writing whiteboard.jpg

What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

16 Jun 2020

stress-id805125952.jpg

Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing? 

17 Jan 2020

Change privacy settings