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Learning

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The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

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GDPR – 3 years on

It has been three years since the implementation of the General Data Protection Regulation, so now is a good time to check in with how you're doing with the changes.

31 Aug 2021 , 60 Min Module

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VIAGRA CONNECT® at the counter

Build your confidence in advising customers with erection problems so you can help make a real difference to their lives

19 Aug 2021 , 2 Min Module

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Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

03 Aug 2021 , 60 Min Module

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Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

19 Jul 2021 , 60 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale.

16 Jul 2021 , 4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

16 Jul 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

14 Jul 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

14 Jul 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

14 Jul 2021 , 5 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

13 Jul 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021 , 5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

13 Jul 2021 , 4 Min Module

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Viatris Connections 1

As pressure increases and demand grows in primary care, resources are stretched and the gaps show. Community pharmacies are perfectly placed to step in and bridge those gaps and support health and wellbeing in neighbourhoods across the country.

07 Jul 2021 , 1 Min Article

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Viatris Connections 3

How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.

07 Jul 2021 , 1 Min Article

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A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

05 May 2021 , 14 Min Module

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