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Learning

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Positive look is key to being heard

Make the most of customer interactions with this CPD module.

01 Dec 2021 , 60 Min Module

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Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

03 Nov 2021 , 60 Min Module

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Supporting customers with haemorrhoids

Learn how to help customers ease the discomfort of haemorrhoids with suitable recommendations and self-care advice

17 Sep 2021 , 5 Min Module

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Treating constipation in the pharmacy

Understand how different laxatives work so you can make the best recommendations for your customers

10 Sep 2021 , 3 Min Module

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The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

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GDPR – 3 years on

It has been three years since the implementation of the General Data Protection Regulation, so now is a good time to check in with how you're doing with the changes.

31 Aug 2021 , 60 Min Module

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VIAGRA CONNECT® at the counter

Build your confidence in advising customers with erection problems so you can help make a real difference to their lives

19 Aug 2021 , 2 Min Module

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Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

03 Aug 2021 , 60 Min Module

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Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

19 Jul 2021 , 60 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale.

16 Jul 2021 , 4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

16 Jul 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

14 Jul 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

14 Jul 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

14 Jul 2021 , 5 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

13 Jul 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021 , 5 Min Module

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