This site is intended for Healthcare Professionals only

Management Modules

P3 advice.jpg

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016 , 900 Min Module

P3 Compelling outcomes for change.jpg

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

P3 Local need.jpg

All according to local need

Commissioning: identify gaps in local healthcare provision

31 May 2016 , 900 Min Module

P3 Project management.jpg

Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016 , 900 Min Module

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Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Expanding your business

Build a growth strategy based on new opportunities

31 May 2016 , 900 Min Module

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Improving customer service

Beat your competitors: valuable rules for improving customer service

31 May 2016 , 900 Min Module

P3 Networking.jpg

Networking for success

Get out and network: the key to growing your influence

31 May 2016 , 900 Min Module

P3 negotiation.jpg

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

31 May 2016 , 900 Min Module

P3 Changes.jpg

How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016 , 900 Min Module

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Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

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