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Management Modules

25 results found for: Management Modules

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts 

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

Understanding the future

An educated view on future developments helps you to plan your direction today

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