Management modules

Business environment,

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care?

02 Oct 2015 , 900 Min Module

Financial Management & Funding, Business environment,

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

Marketing,

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

Leadership,

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

Business environment,

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015 , 900 Min Module

Business environment, Leadership,

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

Business environment, Customer service, People skills,

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

Leadership, Management problem solving, People skills,

Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

Leadership, Management problem solving,

What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015 , 900 Min Module

Management problem solving,

Work as a team to reduce risk

Set out to work as a team toÂ minimise the risk of error.

05 Aug 2015 , 900 Min Module

Leadership, Management problem solving, People skills,

Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

05 Aug 2015 , 900 Min Module

Skills,

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015 , 900 Min Module

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations

30 Jun 2015 , 900 Min Module

Leadership, Management problem solving, People skills,

Tackling difficult conversations

Learn the best way to deal withÂ difficult conversations.

09 Apr 2015 , 900 Min Module

Clinical services,

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015 , 900 Min Module

Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts

02 Apr 2015 , 900 Min Module

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Build your pharmacy around your patients

Cost control for pharmacy

Ways to grow pharmacy sales

Leadership skills for new managers-old

Understanding the future

Entrepreneurship

Clear communication

Managing through change

What can you stop doing?

Work as a team to reduce risk

Pressures in a busy team

Ways to maximise pharmacy skill mix

Better patient consultations

Tackling difficult conversations

Successful patient communication

Why people hate appraisals

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Management Modules

Build your pharmacy around your patients

Cost control for pharmacy

Ways to grow pharmacy sales

Leadership skills for new managers-old

Understanding the future

Entrepreneurship

Clear communication

Managing through change

What can you stop doing?

Work as a team to reduce risk

Pressures in a busy team

Ways to maximise pharmacy skill mix

Better patient consultations

Tackling difficult conversations

Successful patient communication

Why people hate appraisals