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communication

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Communicating more clearly

This module outlines a simple strategy that will help you to get your message across comfortably and successfully to others.

03 Oct 2022 , 1 Min Module

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Winning conversations

This first module in a short series on communication explores how to build rapport.

29 Aug 2022 , 60 Min Module

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Leadership skills for new managers

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

07 Jan 2022 , 60 Min Module

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Positive look is key to being heard

Make the most of customer interactions with this CPD module.

01 Dec 2021 , 60 Min Module

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Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

03 Nov 2021 , 60 Min Module

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The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

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BOPA launches cancer training for pharmacy teams

The British Oncology Pharmacy Association (BOPA) has launched an educational series for community pharmacy teams on how to discuss cancer.

16 Apr 2021 , 1 Min Article

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

04 Nov 2015 , 900 Min Module

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Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

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