Services Development

Leading pharmacy by example

With a new group of chief executives at the community pharmacy bodies, what can we expect from their combined stance on the sector?

Recognise the social care of pharmacy

Much of pharmacy's support for communities is not recognised, says Mike Smith, non-executive advisor at Alliance Healthcare

NHS challenges: Why we need to invest in community pharmacy

As the new health secretary inherits an NHS crippled by a funding drought, long waiting times and access problems, how can he triage this septuagenarian?

Preparing for repeat success

Repeat and electronic prescriptions are an important driver of footfall, but how can community pharmacy businesses compete?

Celebrating the UK’s forgotten carers

With an ageing population and growing life expectancy, more people are finding themselves responsible for caring and managing the health and wellbeing of someone close to them

Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

Case study: Building close local ties

LloydsPharmacy in South Mead, Bristol won LloydsPharmacy’s Pharmacy Of The Year award. Forming strong relationships with the local community, and with general practice, have been key

Are your customers fit for travel?

Whether your customers are planning a city break in Europe or a trek across South America, suggest a pre-travel consultation

The leading pharmacy for NUMSAS

What can recent data reveal about pharmacy participation in the NUMSAS scheme? PharmaData shares their analysis

Well pharmacy trials digital repeats service

Well customers are being invited to test an iPhone app for repeat prescriptions, following the launch of a digital prescription service

Case study: trial and error with travel

Terry Reid, of Reid’s Pharmacy, London, says his decision to get involved with travel services was motivated by wanting to balance his business

Case study: Clifton Village Pharmacy, Bristol

Bristol pharmacist Upveer Manro estimates his pharmacy has delivered more than 1,000 flu jabs this flu season so far

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Moving pharmacy ahead in a digital age

With most of the larger pharmacy companies now working on digital development, Well’s head of digital speaks to P3 about plans in the pipeline

Flu service highs and lows

What are the barriers to developing community pharmacy vaccination services further in the future?  

Case study: Fresh thinking

Superintendent pharmacist Jonathan Campbell explains how forging strong ties with a GP surgery has helped his pharmacy business stand out

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Make a success of pharmacy services

As financial constraints placed on community pharmacies continue to bite, services are increasingly being flagged as an opportunity to plug funding gaps

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.
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