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Services Development

PSNC's Dukes sees opportunity in hard road ahead

We sit down with PSNC chief executive Simon Dukes to reflect on a significant first year at Hosier Lane

Fine tuning the customer journey

The latest lesson from Warman-Freed, Perrigo's learning pharmacy, shows how a dispensary workflow review improved the customer journey

Services opportunities for those with track record

Delivery data from the past suggests future opportunities for those with a past track record

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

Why are doctors reluctant to prescribe medical cannabis?

Last year's legislative fix on medical cannabis has not simplified access as intended. Experience in the US may hold clues as to why

Solving the riddle of lost scripts

When prescriptions were being lost, Warman-Freed needed a plan

PGDs offer route to increased service income

PGDs have an increasing role to play for pharmacies looking to increase their service offer

Testing, testing... for a healthier future

Time and again, community pharmacy shows it's the right environment for screening and diagnostic tests. We report on the latest developments 

Sexual health - a role for pharmacy

With service cuts ongoing, pharmacy staff can encourage early testing

Get with the kids

Public health specialist Michelle Dyoss offers some tips on running a sexual health support service for young people

From pixels to population health

Yonatan Adiri is on a mission: to transform the smartphone camera into a clinical grade medical device. 

Contractors maximise service income to mitigate cuts

MUR completions are up. Year on year data from the NHS reveals increases across England as contractors look to mitigate the impact of the funding cuts

Lincolnshire leads way for NMS

Rolling annual totals for NMS just under 1m, as latest figures reveal Lincolnshire pharmacies lead way

Recognise the social care of pharmacy

Much of pharmacy's support for communities is not recognised, says Mike Smith, non-executive advisor at Alliance Healthcare

Leading pharmacy by example

With a new group of chief executives at the community pharmacy bodies, what can we expect from their combined stance on the sector?

NHS challenges: Why we need to invest in community pharmacy

As the new health secretary inherits an NHS crippled by a funding drought, long waiting times and access problems, how can he triage this septuagenarian?

Preparing for repeat success

Repeat and electronic prescriptions are an important driver of footfall, but how can community pharmacy businesses compete?

Celebrating the UK’s forgotten carers

With an ageing population and growing life expectancy, more people are finding themselves responsible for caring and managing the health and wellbeing of someone close to them

Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

Case study: Building close local ties

LloydsPharmacy in South Mead, Bristol won LloydsPharmacy’s Pharmacy Of The Year award. Forming strong relationships with the local community, and with general practice, have been key

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