Using feedback to improve performance


Using feedback to improve performance

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Recognise that feedback always has value
  • Learn techniques for giving feedback and choosing your approach, time and situation appropriately
  • Appreciate why it is important to receive feedback and how to act on it
  • Decide who you might need to give feedback to
  • Understand the benefits of giving and receiving feedback as a means of changing negative behaviour.

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