This site is intended for Healthcare Professionals only

The Professional Assistant

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First aid

Feel confident in your abilities to provide first aid when necessary, as well as be able to share this vital knowledge and OTC recommendations with customers.

19 Aug 2024 , 15 Min Module

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Footcare

There are a variety of foot problems customers may experience, and many of them can be treated with help from the pharmacy and self care, often without the need for a doctor’s appointment.

19 Jun 2024 , 15 Min Module

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Bladder weakness

More than three million people in the UK are estimated to experience urinary incontinence, making the advice and support available from the pharmacy crucial.

24 Apr 2024 , 15 Min Module

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Hayfever

The hayfever season – starting as early as January – is coincident with large numbers of people looking to their pharmacy for help. To cope with this influx, pharmacy teams need to be on the ball with OTC solutions and remedies.

26 Mar 2024 , 15 Min Module

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Women's intimate health

For many women, the pharmacy is the first port of call when it comes to changes to their intimate health. With many OTC treatments available, pharmacy teams can assist women with treatment expertise and comforting advice.

12 Jan 2024 , 10 Min Module

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Eye care

Good vision doesn't necessarily mean the eyes are healthy, so it's important for pharmacy teams to remind customers to take care of their eyes. They can also provide product recommendations and advice for common conditions.

12 Jan 2024 , 15 Min Module

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Footcare

Foot problems are common, but there are self care tips and OTC products that pharmacy teams can recommend to ease pain, provide relief and make life more comfortable for their customers.

13 Sep 2023 , 15 Min Module

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Headache and migraine

Headache is one of the most common customer complaints, so pharmacy staff need to be aware of how to distinguish between those that can be managed with self care advice and OTC recommendations and those that may need further referral.

12 May 2023 , 15 Min Module

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Muscle and joint pain

Think you're up to speed on strains and sprains? Our latest module aims to boost your confidence when recommending OTC treatments and further advice for muscle and joint pain.

15 Mar 2023 , 15 Min Module

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Sore throat

To understand why a sore throat happens, it is useful to know a little about the upper respiratory tract, which comprises of the nose and nasal passages, the sinuses, the pharynx and the larynx.

07 Dec 2022 , 15 Min Module

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Ear care

Ears are complex organs and when things go wrong, it's not just hearing that can be affected. This module will help pharmacy assistants give customers sound advice on how they can care for their ears.

11 Nov 2022 , 15 Min Module

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Tiredness and fatigue

Tiredness is often regarded as a fact of life, but it's actually far from normal and can be related to issues such as stress, sleep problems and poor diet.

12 Oct 2022 , 15 Min Module

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