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OTC Modules

Dive into our pharmacy OTC online training courses to learn more about how you can provide better services for customers from first aid to footcare.

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Ear care

Ears are complex organs and when things go wrong, it's not just hearing that can be affected. This module will help pharmacy assistants give customers sound advice on how they can care for their ears.

11 Nov 2022 , 15 Min Module

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Tiredness and fatigue

Tiredness is often regarded as a fact of life, but it's actually far from normal and can be related to issues such as stress, sleep problems and poor diet.

12 Oct 2022 , 15 Min Module

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Eye care

Good vision doesn't always mean the eyes are healthy. Pharmacy teams can remind customers to take care of their eyes and provide product recommendations and advice for common conditions.

14 Aug 2022 , 15 Min Module

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A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

05 May 2021 , 14 Min Module

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VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

30 Aug 2019 , 10 Min Module

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Winter Health Series

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

05 Dec 2018 , 1 Min Article

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FRONTLINE €“ Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

20 Apr 2018 , 900 Min Module

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