This site is intended for Healthcare Professionals only

complaints

complaints-1280x720

New GPhC guidance aims to clarify how complaints assessed

New acceptance criteria clarify which complaints the GPhC can and cannot act upon.

24 Feb 2026 , 1 Min Article

man-in-conversation

Turn complaints into positives

This module aims to help you prevent and respond to customer complaints in your pharmacy

01 Sep 2023 , 60 Min Module

stressed business woman.jpg

Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

22 Oct 2020 , 5 Min Module

Change privacy settings