Introduction
People say change is constant, but we’ve also seen over the past few weeks how quickly things can change dramatically when they have to. Pharmacies have adapted how they interact with customers and patients; GPs have embraced remote and online consultations; hospitals have been built in weeks. If you have a forward plan for your pharmacy, you might be needing to revise it rapidly. If you don’t, then spending some time thinking about how things have changed since mid-March could pay dividends. Are you going to wait for things to happen, or would you like to think about what might happen, and plan accordingly?
