There are a few basic and common sense steps to achieving a motivated workforce. Many of you will be using some of these steps on a daily basis. However, to truly motivate your employees, you should be using all steps to deliver the best bottom line in your business.
10 steps to a motivated workforce are:
Match skills with the correct job. Avoid conflicting responsibilities
Create and communicate the direction of the pharmacy business
Understand and appreciate differing work personalities and behaviours
Create challenging work, delegate responsibility and avoid micro-management
Listen to your staff; show respect
Recognise and reward achievement
Encourage personal development and growth in line with the business
