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Running Your Business

Will power necessary

Owners who die without leaving a will leave their families at the mercy of the UK's intestacy rules

Seven deadly (retail) sins

Real World Analytics' John Hogan finds plenty of opportunities for improvement on pharmacy shelves

Pharmacy responds to green agenda

It pays to keep your environmental credentials in order, and many customers expect it

Guaranteeing future business

The Consumer Rights Act provides basic protections, but what happens when retailers add an extra layer in the form of a guarantee?

Be prepared for the unthinkable

The Buncefield oil depot explosion, Novichok in Salisbury, floods. You never know when you might need a plan for emergencies.

Held to account

Time and money are the biggest squeezes on most businesses. Engaging a specialist accountant is an investment to consider

Painting by numbers

The latest General Pharmaceutical Services report from NHS Digital puts the numbers into community pharmacy over 10 years

Who's been taking their SEO medicine?

If you've got a website, you need to keep it healthy, say digital strategists Salience

Hope for the future

Farah Ali of Warman-Freed, Perrigo's learning pharmacy, shares her immediate thoughts and actions as the five-year deal is announced

Is your pharmacy IT system fit for the future?

As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up 

Warming to cold chain management

The pharmacy is the last link in the supply chain for refigerated medicines. Here's how to ensure it's fit for purpose

Does pharmacy need a more collaborative model?

With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Full repairing and insuring leases explained

Solicitor Aidan Welton explains what 'full repairing and insuring' means when written in a pharmacy lease

Repairs or improvements?

Expenses and capital expenditure are treated very differently by the taxman 

Three reality checks and stark choices

RWA's Paul Counter looks at the options for survival in the Community Pharmacy Contractual Framework 

Delivering the goods, but who should pay?

What impact has the big chains charging for deliveries had on smaller pharmacies? Sasa Jankovic reports

Business ambition in action

We catch up with two of our Planning for Growth business development participants, to find out how they're getting on, four months in

Robots are a major investment, so are they worth it?

In the final article in our automation series, we look at how pharmacy owners evaluate their investment 

Rollercoaster ride to the Titan platform

The first completely new PMR for more than a decade took three years to build and launch, but Invatech Health's Tariq Muhammad says his ups and downs in business has shaped its development over 25 years

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