Running Your Business

Not all change is equal

Up. Down. Prescription numbers continue to show little pattern

A route to closer collaboration

As professional challenges mount, could closer collaboration with manufacturers hold the key to finding solutions? 

Government consults on flexible working

A private member’s Bill on flexible working was unlikely to gain traction, but it prompted a Government consultation paper seeking views

Leadership skills for new managers

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

New year, new staff

As community pharmacy faces a recruitment challenge, Adrian Grove has some tips for training apprentices with minimal qualifications

Tax mistakes can be costly

Technology helps HMRC see how taxpayers manage their affairs. Here's the most common errors that prompt official intervention 

Omicron: employment Q&As

With Omicron prevalent, solicitor Becky Lawton and trainee solicitor Francesca Charlton consider how pharmacy owners can provide further protection for staff and customers

Inhaler switching ramps up for NHS

The NHS is now using incentives to go green, while the private sector too is creating greener recycling options 

Consumers adopt more sustainable lifestyles

Sustainability is a key motivator for consumers in many purchasing decisions, and personal care is no exception

An increasingly fragile network?

The latest NHS Business Services Authority figures suggest the financial challenges for community pharmacy are increasing. 

Broken reputations

Trust and reputation are everything, so when employees bring shame on a business, there’s a need to protect it, but you have to be fair when investigating too 

Covid winding up restrictions eased

To protect their commercial interests, businesses should be alive to changes as insolvency legislation continues to evolve, say Solicitors Melania Constable and Georgina O’Sullivan 

Positive look is key to being heard

Make the most of customer interactions with this CPD module.

Tax change on the way

A simplification of tax rules could accelerate tax liabilities for many businesses

Businesses under attack

Cyber security breaches can be costly, so it's wise to assess and manage the risks to your systems

Focus on value, not just on savings

Health economist Leela Barham says the case for pharmacy is as much about value as it is about savings

Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

The key to managing performance

Employees are integral to your pharmacy; performance management should be a regular part of your business strategy

The final frontier: Titan.X brings AI to the dispensary

This month sees the launch of Titan.X, the first pharmacy system in the UK to use artificial intelligence to check prescriptions clinically. Are you ready to boldly go?

Setting a baseline to assess the impact of the five-year deal

Health economist Leela Barham explores the baseline and the need for new evidence when assessing whether the 2019-24 contractual framework provides stability and promotes investment

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