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Running Your Business

Who's been taking their SEO medicine?

If you've got a website, you need to keep it healthy, say digital strategists Salience

Hope for the future

Farah Ali of Warman-Freed, Perrigo's learning pharmacy, shares her immediate thoughts and actions as the five-year deal is announced

Is your pharmacy IT system fit for the future?

As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up 

Warming to cold chain management

The pharmacy is the last link in the supply chain for refigerated medicines. Here's how to ensure it's fit for purpose

Does pharmacy need a more collaborative model?

With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Full repairing and insuring leases explained

Solicitor Aidan Welton explains what 'full repairing and insuring' means when written in a pharmacy lease

Repairs or improvements?

Expenses and capital expenditure are treated very differently by the taxman 

Three reality checks and stark choices

RWA's Paul Counter looks at the options for survival in the Community Pharmacy Contractual Framework 

Delivering the goods, but who should pay?

What impact has the big chains charging for deliveries had on smaller pharmacies? Sasa Jankovic reports

Business ambition in action

We catch up with two of our Planning for Growth business development participants, to find out how they're getting on, four months in

Robots are a major investment, so are they worth it?

In the final article in our automation series, we look at how pharmacy owners evaluate their investment 

Rollercoaster ride to the Titan platform

The first completely new PMR for more than a decade took three years to build and launch, but Invatech Health's Tariq Muhammad says his ups and downs in business has shaped its development over 25 years

Numbers reveal where your initial contract focus should be

Real World Analytics' Paul Counter runs the numbers from the five year contract deal through their analytical filters 

We need to talk about specials

Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines

Safety, cost efficiency boxes ticked

in the third article in our Automation A-Z series, we find out what happens when you switch on. Operationally, does it deliver?

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

Automation: Going live

The decision's been made, the plans were drawn up a while ago. Now, the installation team arrives...

Keep up-to-date to stay virus free

In recent years computer viruses and other forms of attack – trojans, phishing – have wrought havoc. From keyloggers to ransom-based encryption, pharmacies are at risk

Laying the foundations for growth

Ross Ferguson checks in on our five pharmacy owners to see how their business development plans are coming on

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