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Running Your Business

The key to managing performance

Employees are integral to your pharmacy; performance management should be a regular part of your business strategy

The final frontier: Titan.X brings AI to the dispensary

This month sees the launch of Titan.X, the first pharmacy system in the UK to use artificial intelligence to check prescriptions clinically. Are you ready to boldly go?

Setting a baseline to assess the impact of the five-year deal

Health economist Leela Barham explores the baseline and the need for new evidence when assessing whether the 2019-24 contractual framework provides stability and promotes investment

It's not always about the money

It's a common misconception among some employers that only money can motivate staff. While that might be the case in sales teams, for others it has more limited application. 

Tap into apprenticeship funding before it's lost

Companies wanting to boost their workforce should look at the Government's Apprentice Levy Fund before it runs out, says Qube Learning's Adrian Grove

Fraud: a £1.2bn problem

The rise of online as a revenue stream for pharmacies adds just another scam threat to many – cardholder not present (CNP) fraud

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

GDPR – 3 years on

It has been three years since the implementation of the General Data Protection Regulation, so now is a good time to check in with how you're doing with the changes.

Compliance aid basics

When should you supply medicines in a compliance aid, and when can you charge for doing so?

Keeping it in the family

What happens if you run a business with family: is trouble guaranteed or can commercial harmony follow?

Don't stress over an extra celebration

The HR Dept’s Tracey Hudson looks at how an extra public holiday in 2022 will fit into business’ existing annual leave provision.

Joining the dots for integrated care

Support for integrated care is the key feature in an annual round-up of what's happening to pharmacy IT systems

Cold chain - a matter of control

The Covid-19 vaccination programme has shone fresh light on the need for effective cold storage for medicines.

Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

The inside track on Rosemont

As Rosemont Pharmaceuticals celebrates one year as an independent company, CEO Howard Taylor details their ambitious plans for the future

Considering a business sale?

Get ahead of the game when selling up with solicitor Samuel Milne's tips

Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

Managing pressure

Discover and understand how to manage pressure on staff while building morale. 

Debunking employment myths

Two lawyers debunk their favourite urban myths when it comes to employment

Looking for better lease terms?

Trainee solicitor Lauren Kelly and solicitor Jennifer Berritt look at how the Lease Code could help with a tricky lease renewal

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