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Management problem solving

Advice on planning and productivity.

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

11 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

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Could an MBA benefit your pharmacy?

Business training has been crucial to the story of the successful family-run Day Lewis business

02 Nov 2015 , 900 Min Module

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Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

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What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015 , 900 Min Module

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Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

05 Aug 2015 , 900 Min Module

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Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

05 Aug 2015 , 900 Min Module

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