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Management problem solving

Advice on planning and productivity.

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Workforce pressure cooking

The pandemic has put the pharmacy workforce under immense pressure. Pay and conditions; recruitment and retention. This is a compounding crisis

02 Feb 2022 , 1 Min Article

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A route to closer collaboration

As professional challenges mount, could closer collaboration with manufacturers hold the key to finding solutions? 

05 Jan 2022 , 1 Min Article

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Businesses under attack

Cyber security breaches can be costly, so it's wise to assess and manage the risks to your systems

07 Nov 2021 , 2 Min Article

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The key to managing performance

Employees are integral to your pharmacy; performance management should be a regular part of your business strategy

12 Oct 2021 , 2 Min Article

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Keeping it in the family

What happens if you run a business with family: is trouble guaranteed or can commercial harmony follow?

11 Aug 2021 , 2 Min Article

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Debunking employment myths

Two lawyers debunk their favourite urban myths when it comes to employment

13 Jun 2021 , 4 Min Article

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Clear procedures vital to managing disciplinary action

For disciplinary action to be successful, employers need clearly defined disciplinary procedures, and then follow them. 

02 Mar 2021 , 2 Min Article

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Time to review risk

As Covid cases rise again, Toyah Marshall suggests it's time to check that your pharmacy environment is safe

10 Nov 2020 , 2 Min Article

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Employee with a conviction?

Non-disclosure of a criminal conviction is not grounds for dismissal.

19 Oct 2020 , 1 Min Article

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Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

08 Jul 2020 , 2 Min Article

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Proof positive for hub and spoke

The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.

08 Jul 2020 , 3 Min Article

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Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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Seven deadly (retail) sins

Real World Analytics' John Hogan finds plenty of opportunities for improvement on pharmacy shelves

23 Jan 2020 , 2 Min Article

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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