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Management problem solving

Advice on planning and productivity.

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Management problem solving

The key to managing performance

Employees are integral to your pharmacy; performance management should be a regular part of your business strategy

12 Oct 2021 , 2 Min Article

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Financial Management & Funding

Keeping it in the family

What happens if you run a business with family: is trouble guaranteed or can commercial harmony follow?

11 Aug 2021 , 2 Min Article

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Legal

Debunking employment myths

Two lawyers debunk their favourite urban myths when it comes to employment

13 Jun 2021 , 4 Min Article

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Legal

Clear procedures vital to managing disciplinary action

For disciplinary action to be successful, employers need clearly defined disciplinary procedures, and then follow them. 

02 Mar 2021 , 2 Min Article

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Management problem solving

Time to review risk

As Covid cases rise again, Toyah Marshall suggests it's time to check that your pharmacy environment is safe

10 Nov 2020 , 2 Min Article

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Legal

Employee with a conviction?

Non-disclosure of a criminal conviction is not grounds for dismissal.

19 Oct 2020 , 1 Min Article

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Employment

Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

08 Jul 2020 , 2 Min Article

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Management problem solving

Proof positive for hub and spoke

The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.

08 Jul 2020 , 3 Min Article

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Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Management problem solving

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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Customer service

Seven deadly (retail) sins

Real World Analytics' John Hogan finds plenty of opportunities for improvement on pharmacy shelves

23 Jan 2020 , 2 Min Article

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Leadership

Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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Leadership

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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Leadership

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

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Management problem solving

Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016 , 900 Min Module

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Business environment

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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