How would you like to boost morale, improve staff performance, enrich customer experience, or increase sales. You could do any or all of these by entering your staff into the Recognition of Excellence Awards.

The RoE Awards celebrate the very best in service and customer care in UK community pharmacy. Now in their 6th year, the RoE Awards are affiliated with Training Matters magazine, the monthly title which supports your staff in their everyday roles working as part of your team: dealing with patients and customers, and handling new initiatives to help your pharmacy run like clockwork.

There are a number of different categories to consider, for medicines counter assistants, dispensing assistants and pharmacy technicians – see box for the full list of categories, with a brief outline of each.

Members of your team can enter themselves, or you can simply nominate them and the RoE team will take it from there. Both options are available on the TM website. Simply choose the most relevant awards, click “Nominate” and fill in the form. 

There is no limit to the number of staff you can enter. We will then arrange a time to interview your team member over the phone and submit the entry to our judging panel.

Full details about the Awards event are available here 

So, if there's someone in your team who deserves to be recognised for their dedication and hard work please let us know! Look on it as an investment in your team, and your business.  

RoE Award Categories

Counter Intelligence Award 

Health Living Advisor Award

Infant Care Champion

Customer Care Award

Outstanding Contribution Award

Retail Skills Award

Innovation Award

Rising Star Award

Team Leader Award

Service Excellence Award

Pharmacy Champion



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