In CPD Modules
Welcome to this module in the Business and Management Development Programme
By the end of the module, you will:
- Recognise how changes in the healthcare system require pharmacists and pharmacy teams to develop the quality of their interactions with patients
- Improve the communication skills of you and your team
- Understand how to apply the Calgary Cambridge model for medical interviewing to a pharmacy consultation
- Consider the stages of leading a patient consultation as a health coach.