This site is intended for Healthcare Professionals only

two businessmen walking talking_s.jpg

Tips for good communication

Put a premium on communication skills with this CPD module.

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Recognise how changes in the healthcare system require pharmacists and pharmacy teams to develop the quality of their interactions with patients
  • Improve the communication skills of you and your team
  • Understand how to apply the Calgary Cambridge model for medical interviewing to a pharmacy consultation
  • Consider the stages of leading a patient consultation as a health coach.
Copy Link copy link button