Further analysis of the research shows that there are six essential components to 'inspirational leadership'. Leaders who have them:
Genuinely care about their people, and demonstrate it clearly
Involve everybody
Show appreciation
Ensure that as far as possible work is fun and made meaningful
Show real trust and demonstrate their own trustworthiness
Listen.
Based on these findings, a basic model, which we will call the 3T model, can be developed. The 3Ts stand for:
Talk €“ Listen and keep in touch
Trust €“ Show trust in people and demonstrate your own trustworthiness
Thank €“ Show thanks and appreciation.
The pharmacy contract in England and Wales has a requirement within the clinical governance element for a method of reviewing and feeding back on staff performance.
Some further positive examples to demonstrate this element of the model are:
Management by walking about, just asking questions and listening
Fortnightly team meetings
Monthly one-to-one meetings
Quarterly have your say questionnaire
Morning huddle to keep people informed about focus for the day and what is going on.
