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Winter Health Series

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

Bladder weakness programme: Understanding pharmacy’s role

This module is designed to help you make a difference to customers with bladder weakness and will equip you with the knowledge to give the very best advice.

SMA Nutrition Learning Programme

Take these seven NPA-accredited SMA modules to update your knowledge on everything from the nutritional management of preterm infants to building a nutritional foundation.

Business Fit for the Future Programme

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

Women's Intimate Health Programme

This comprehensive training programme comprises of a range of learning resources to help the pharmacy team discuss women's intimate health with confidence.

FRONTLINE® – Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

Relief from the nasal symptoms of allergy

With NHS England advising that OTC products should no longer be prescribed to treat mild-to-moderate hayfever, pharmacy’s role in supporting sufferers is more important than ever. This module includes self-care advice and product recommendations to aid customer conversations.

Helping customers with joint pain

This video-based module introduces a topical NSAID gel that can help relieve joint pain and stiffness caused by osteoarthritis, and demonstrates how diclofenac works to target pain and inflammation in the body.

How to advise on head lice​

Despite them being so common, many people still don't know how to get rid of head lice. This training will arm you with the facts so that you can help customers choose the best treatments and answer their questions with confidence.

Advising on back pain

This module highlights topical therapy options and 5 simple S.T.E.P.S. to help customers manage and prevent back pain

Hypertension and health behaviours: Understanding pharmacy’s role

This module explores how pharmacy teams can help hypertension patients after the initial diagnosis of high blood pressure 

Managing hay fever: meet your customers’ needs

This module will improve your hay fever knowledge, helping you to understand its impact on sufferers and recommend the right products to ease symptoms

Cold and Flu: First stop, Pharmacy

Ensure your pharmacy is customers’ first stop for cold and flu advice by completing this module, which covers self-care tips and OTC product recommendations for multi-symptom relief

Understanding the impact of dry skin conditions

Learn about the emotional impact of dry and eczema-prone skin, and confidently recommend products for skin treatment and maintenance.

Headache in the pharmacy

This short, interactive module explores the differences between tension and migraine-type headaches, and uses a rotating packshot to introduce Syndol, a combination pain relief option that is now back on the market 

Recommending the most appropriate EHC

This module discusses the updated guidance from the FSRH to help you recommend the most appropriate product.

Advising customers of a unique formulation for a blocked and runny nose from colds

Understand the differences between topical medication for nasal symptoms of the common cold, and topical medication for ongoing nasal problems

Skincare Training for Pharmacy

Find out more about the role of the skin microbiome in healthy skin and how emollients like colloidal oatmeal can help.

Supporting customers to stop smoking

This module looks into the range of NRT products available in the pharmacy, and your role in helping smokers who want to kick the habit.

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