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People and Team Training

Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts 

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan

CPD sampling – will it be you?

It’s planned that pharmacists and technicians will have their CPD checked through a sampling system that will replace the current five-yearly call up

Learn to develop assertive behaviour

This P3 Business CPD module is about being assertive. Is this a skill you should develop further?

Hitting a low

Pharmacy teams are feeling stressed, dissatisfied and morale is plummeting. So what can be done?

How to respond to a reference request

Care is needed when putting together a reference for a past employee

Are pharmacies having problems recruiting?

Why do so many pharmacies have problems recruiting and retaining staff with the right skills?

Bullying at work does really happen

According to a 2015 report, workplace bullying is on the rise, with about 20,000 calls relating to bullying each year.

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

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