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All Articles

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

Automation: Going live

The decision's been made, the plans were drawn up a while ago. Now, the installation team arrives...

Keep up-to-date to stay virus free

In recent years computer viruses and other forms of attack – trojans, phishing – have wrought havoc. From keyloggers to ransom-based encryption, pharmacies are at risk

Laying the foundations for growth

Ross Ferguson checks in on our five pharmacy owners to see how their business development plans are coming on

Automation: decisions, decisions

New series: Why are community pharmacies powering up the robots? 

Automation: lessons from Europe

P3pharmacy crossed the channel to get a perspective on automation in community pharmacy from colleagues in France and Belgium

Business Fit for the Future Programme

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

Bayer's business training tackles pharmacy tech

The second training module in Bayer's Business Fit for the Future programme tackles the use of technology and social media to drive business growth

For many happy returns... ...comply with the CRA

Pharmacies need to ensure they comply with the legal duties set out in the Consumer Rights Act 2015, says Matthew Gough, a partner at law firm Eversheds Sutherland 

Thinking SMART for 2019

January is a great time for implementing a new business plan in the face of a challenging year ahead, according to Perrigo’s learning pharmacy, Warman-Freed

Professionalism in pharmacy

What professionalism is or isn’t may be difficult to define in practice

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

Understanding the future

An educated view on future developments helps you to plan your direction today

Act now to lead change

How do you prepare for the process of change?

Preparing for change

How do you keep your business going strong when undergoing periods of change?

Your business plan for the year ahead

What is your business plan for 2016?



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