Build a strong and motivated team


  • Welcome
  • Introduction
  • The four stages
  • Team motivation: Remove obstacles to positivity
  • Team motivation: Managing positively
  • Team motivation: Encouraging continued positivity
  • Team motivation: leading positively
  • Strong teams
  • Action & Evaluation


This CPD module is about how to build a strong and motivated team. It will cover what makes an effective team and what managers can do to make sure that each member of the pharmacy team is motivated to and capable of carrying out key tasks.

What are the crucial factors that make up a successful team?


  • To provide practical guidance to managers, along with simple tools and tips that will support them in building a strong and motivated team in their pharmacy.


  • Understand how an effective team is formed and the stages of team development that must be passed through
  • Describe the key factors that influence team motivation and positivity and how they apply to your pharmacy
  • Utilise some simple tools and tips that will enable you to better motivate people at work.

Contributing author:

Steve Howard, FRPharmS FCIPD, superintendent pharmacist, LloydsPharmacy

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.