Ways to grow pharmacy sales


  • Welcome
  • Introduction
  • Decide on direction
  • Differentiation
  • Swim in new waters
  • The pharmacy environment
  • Critical success factors
  • Action & Evaluation


This CPD module is about growing sales in your pharmacy. It will explain how to develop a strategic growth plan, and consider different ways to enhance turnover, such as by increasing specialisation, or creating new product offerings or services.

Know your environment – is your pharmacy competitive enough?


  • To explore your options for future growth and success.


  • To understand that in order to achieve success, you need a plan
  • To look at the importance of differentiating your business from your competitors
  • To be able to use critical success factors to help you meet your business objectives.


Jacqui Dougan BSc Pharm, MPSNI, MBA, DipCommun, pharmacy management consultant and trainer with TLC Performance and director of quality at United Drug Sangers NI Ltd.


About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.