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41 results found for: cpd

Peer discussion: it’s good to talk

What will peer discussion, as proposed by GPhC, mean for pharmacy professionals?

GPhC's plans for revalidation revealed

A consultation launches on key changes to the CPD system for pharmacy professionals – find out about revalidation

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

Randomised CPD record review from 2017

The CPD records of pharmacists and pharmacy technicians can now be called up at any time by the regulator

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

CPD sampling – will it be you?

It’s planned that pharmacists and technicians will have their CPD checked through a sampling system that will replace the current five-yearly call up

Regulator proposes new approach to CPD records

Pharmacist and technician CPD records may be called for review by the regulator as a random sample each year, rather than each pharmacy professional submitting records every five years.

Act now to lead change

How do you prepare for the process of change?

Preparing for change

How do you keep your business going strong when undergoing periods of change?

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

A quality MOT

How can the quality of the service you offer be improved upon?

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

What can you stop doing?

Decide if your time and resources could be used more effectively
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