Supporting staff to take on more


  • Welcome
  • Introduction
  • Why not more?
  • An appetite for responsibility
  • Skill and will
  • Skill and will (2)
  • True empowerment
  • Delegate responsibly
  • Action & Evaluation


This CPD module is about supporting your staff to take on more. It will cover the responsibilty a manager has when it comes to delegating power onto their employees and the differences between delegation and empowerment.

Delegation of power is a very important aspect of business management


To create a culture of responsible delegation and empowerment.


  • Understand the challenges of delegating responsibility
  • Appreciate the relationship of skill and will with employee motivation
  • Adopt the correct management style to pass responsibility to employees
  • Explore the manager’s role in delegation and empowerment within the workplace.

Contributing author: 

Jacqui Dougan, BSc Pharm, MPSNI, MBA, Dip Comm.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.