21-year-old Sunita is struggling with symptoms associated with acute sinusitis, such as congestion, facial pain and a fever. Through the Pharmacy First service, she has been provided with a corticosteroid nasal spray; however, she would like some advice about what else she could do to help improve her symptoms and reduce the spread of infection.
Note: Whether or not your customer is eligible for treatment via Pharmacy First, you should ALWAYS offer self-care and safety netting advice.
Click through the slider below to learn about different self-management strategies she could try5,9
Sunita comes back after a few days and seems much worse. The pharmacist assesses her and then refers her for URGENT medical attention.
Think about what red flag symptoms would indicate urgent referral
Signs of sepsis, such as:
Acting confused, slurred speech, or not making sense
Blue, grey, pale or blotchy skin, lips or tongue – on brown or black skin, this may be easier to see on the palms of the hands or soles of the feet
A rash that does not fade when you roll a glass over it
Difficulty breathing, breathlessness or breathing very fast
Passing little or no urine
A severe headache
Chest pain
Difficulty swallowing or drooling