Project management – is it an art or science?


  • Welcome
  • Introduction
  • What is a project?
  • Four-step process
  • Defining the project
  • Development
  • A cause-and-effect fishbone diagram
  • Deliver
  • Evaluate
  • Getting it right
  • Action & Evaluation


This CPD module is about successful project management. It will consider the important role project management can play in achieving a desirable outcome when planning and managing change.



  • To provide pharmacists with practical advice on how to manage any project successfully.


  • Understand the features of a project and how managing projects successfully can help improve your business
  • Review the basic components of project management and how to use a simple four-step process
  • Utilise simple tools to scope and manage your project.


Steve Howard FCIPD FRPharmS, quality and regulatory director and superintendent pharmacist at Celesio UK.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.