Pressures in a busy team


  • Welcome
  • Introduction
  • Sources of pressure
  • The high cost of low morale
  • How to rebuild morale
  • How to rebuild morale (2)
  • Managing conflict
  • Thrive under pressure
  • Action & Evaluation


This CPD module is about managing pressure on staff in your pharmacy.  It will consider how to build morale so your team and business thrive in spite of intrinsic and extrinsic pressure.

If you are feeling stressed, you're not alone


  • To provide practical guidance on how to lead your team effectively in the face of pressure.


  • To explore the sources of pressure on teams – both internal and external
  • To be aware of the consequences of unchecked pressure in teams
  • To draw up a simple framework that will give you the best chance of maintaining a productive and committed team.

Contributing author: 

Steve Howard FCIPD, BScHons(Pharm), MRPharmS, FRPharmS, regulatory director and superintendent pharmacist at Celesio UK.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.