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Make it Count: Manager version

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

15 minute module

make itcount

Putting customers first in every interaction

Learning Objectives

  • Understand recent research about how customer behaviour is changing
  • Have a greater appreciation of customer-first service and the potential business benefits
  • Be equipped to support your team to sell well and deliver the best service

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Produced by Bayer Consumer Health working together with CIG Healthcare Partnership. © CIG Healthcare Partnership 2020.