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cpd
P3Pharmacy Business & Management Development Programme
Too much to do, no time to plan?
Responsible delegation
There are several key elements to responsible delegation. Work through this action list to ensure you and your team get the best outcome possible:
- Use your task lists to assess reactive and proactive activities – you could add another column to the original table to complete this more efficiently
- Ensure all proactive work is planned into a timetable that team members have access to
- Go back to the competency section of the module and match tasks > skills > team member
- Have standard operating procedures in place that are easily understood by everyone
- Work collaboratively to assess clear lines of responsibility and consistent delegation protocols
- Understand where responsibility ends and accountability begins – ‘where does the buck stop?’
Finally, think about what behaviour traits might be required to build self-confidence in your team members and for you to have confidence in them.
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