Are your pharmacy’s processes tying your team up in knots? Think like an area manager to create more capacity, writes Liam Stapleton, director, Metaphor Development
After reading this module, you will be able to:
Undertake an ‘area manager’ visit to review the processes and workforce in your pharmacy
Identify bottlenecks in your business operations and ways to counteract them
Understand the differences between single, double and triple loop learning
Review the efficiency of your pharmacy operation
Create a plan to improve the efficiency of your pharmacy through your processes and people
