Learning

Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations